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The 10th annual Future MRO in Civil Aviation conference will again gather senior airline, MRO and OEM representatives to discuss the key issues facing the civil aircraft maintenance industry.  Our senior speaking panel will present a range of first-hand case studies, in-depth technical analysis and expert market forecasts.

Building on a decade of experience and reputation this offers a unique insight into the future of the MRO industry, alongside excellent networking and training opportunities.  Stay up-to-date with the latest trends, ensure airworthiness, assess new technologies and learn best practice for continued efficient maintenance.

Hear keynote addresses from:

Dr. Wolfgang Kortas

Head of Services Integration, 


Padhraic Kelleher

Head of Airworthiness

UK Civil Aviation Authority 

Jens Bjarnason

Vice President, Technical Services





Key topics include:
Learn Lean, Green Techniques
• Assess in-house verses outsourcing & managing third party relationships
• Leading case studies of green MRO in practice
• Key analysis of challenges and trends
Discover Innovative Technologies and Processes
• Effective implementation of Total Integrated Solutions
• Advanced technologies for engine maintenance
• MRO for next generation aircraft 787, 747-8 & A380
Ensure Continued Airworthiness
• Leading international industry case studies
• Assess the effects of volcanic ash on engine performance
• FAA, CAA & IFA regulatory updates


Book by 29th October and Save £300 Book by 30th November and Save £100
Download the brochure

Click here to register

Future MRO in Civil Aviation Conference 2011
  • The latest challenges, issues and trends and financial outlook for the MRO market
  • Effective response to external and economic challenges
  • The environmental challenge - airline and MRO perspectives
  • MRO in emerging markets - in-depth international case studies
  • Technological advances and MRO for next generation aircraft
  • PMA Parts – Regulations and Implications
  • Regulatory updates and need to know standards


Conference programme

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Steffen Harpoth

Steffen Harpoth, CEO, SHC Company

9:10 Outsourced Maintenance, Civil MRO & Industry Trends

Wolfgang Kortas

Wolfgang Kortas, Head of Services Solutions, Airbus

• Current strategy
• Keys to survival in the MRO market
• Continuing growth throughout the recession
• Outlook for the industry

9:50 Trends and Challenges in Civil MRO

Richard  Brown

Richard Brown, Associate Consultant, AeroStrategy

• Analysis of the MRO industry
• Where the industry is heading
• Key influence and challenges ahead
• Who – and where – to watch

10:30 IcelandAir – Effective Response in Challenging Times

Jens  Bjarnason

Jens Bjarnason , Vice President Technical Services , Icelandair

• Short term and long term effects of the Eyjafjallajökull volcano 
• Maintenance recommendations for volcanic ash
• Versatile operations for financial success
• Looking to the future – keeping up with trends

11:10 Morning Coffee

11:40 Outsourcing vs. In-House Maintenance

David Ramage

David Ramage, Vice President, Technical Operations, Jet Blue Airways

• Outsource vs In-house – pros and cons
• Ensuring adequate visibility and control
• Processes for extending operational lifetime
• Through-life support in civil aviation

12:20 Lean MRO and Relationships with Third Parties

Ian Harbison

Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment

• How do you implement lean techniques?
• Practical case study
• Training your workforce in partnerships
• Outsourcing and working with 3rd parties

13:00 Networking Lunch

14:00 Civil Ageing Aircraft

Rustom Sutaria

Rustom Sutaria, Aviation Consultant, Aviation Resourcing & Consultancy (ARC-Aero)

14:40 Air France-KLM Maintenance in Practice:

Pierre Girault

Pierre Girault, Senior Vice President QSE & Sustainable Development, Air France Industries

• Adopting green principles whilst keeping cost down
• Key practices for green MRO
• Workforce balance - attaining, training  and retaining
• Contractual and regulatory considerations

15:20 Afternoon Tea

15:50 Lean Greenfield MRO

Remzi Saltoglu

Remzi Saltoglu, Commercial Director, my Technic

• Building the world's first lean Greenfield MRO
• Lean application versus implementation
• Outcomes of lean MRO applications
• Journey of continuous improvement

16:30 Fatigue Risk Management Systems in Maintenance and Repair

Simon Stewart

Simon Stewart, CEO, National Air Services

• Outline of problems caused by engineer fatigue
• Tools for identifying risk
• Implementing effective mechanisms for avoiding fatigue
• Practical case study: easyJet – leading the way in FRMS strategy

17:10 Chairman’s Closing Remarks and Close of Day One

Steffen Harpoth

Steffen Harpoth, CEO, SHC Company

8:30 Registration & Coffee

9:00 Chairman's Opening Remarks

Ian Harbison

Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment

9:10 Engine MRO Adaption to Airline Demands

Enrique Robledo Martin

Enrique Robledo Martin, Engine Shop Director, Iberia Airlines Of Spain

• Developing new working practices in Engine MRO operations
• Managing increased capacity
• Implementing customer centered organizations.
• Managing external airline relationships.

9:50 Next Generation Aircraft

Franz-Josef Kirschfink

Franz-Josef Kirschfink, Director Technology Projects, Lufthansa Technik

• What is the new technology?
• What do MRO providers need to know?
• Providing the right service for new aircraft

10:30 Morning Coffee

11:00 Volcanic Ash – Looking Back, Looking Forward

Padraic Kelleher

Padraic Kelleher, Head of Airworthiness , Civil Aviation Authority (CAA)

• Short term effects and initial results on operation
• Appropriate maintenance procedures to maintain airworthiness
• Mid - long term effect on maintenance regulations and practice
• Possible long term effects of operation in volcanic ash


• Realities of volcanic ash effect on operations
• Reactive changes to maintenance procedures
• Key changes to regulations and effect
• Who will be affected in the future?

Ian Harbison

Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment

Jens  Bjarnason

Jens Bjarnason , Vice President Technical Services , Icelandair

Padraic Kelleher

Padraic Kelleher, Head of Airworthiness , Civil Aviation Authority (CAA)

12:40 Networking Lunch

13:50 Central-Eastern Europe MRO Industry Development

Vanja Roller

Vanja Roller, Executive Vice President Maintenance & Engineering, Croatia Airlines

• Current scope and challenges of Central-Eastern Europe MRO market
• Potential for the region and forecasted trends
• Aims & ambitions of Croatia Airlines Engineering
• Innovative approach to aircraft maintenance

14:30 Afternoon Tea

15:00 International MRO Labour Markets

Fraser Currie

Fraser Currie, Chief Executive Officer, Qualitair Aviation Group

• Availability and cost of qualified personnel
• Where are the shortages and where are the solutions
• Managing the supply of cross border staff
• Employee standards, compliance, conditions and contracts

15:40 Chairman’s Closing Remarks and Close of Day Two

Ian Harbison

Ian Harbison, Editor, MRO Management and Green Sky: Aviation and the Environment


Copthorne Tara Hotel

Scarsdale Place
London W8 5SR
United Kingdom

Copthorne Tara Hotel

The Copthorne Tara Hotel London Kensington is an elegant contemporary four-star hotel in prestigious Kensington, located just a two minutes walk from High Street Kensington underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax with a delicious drink at West8 Cocktail Lounge & Bar.

The Copthorne Tara Hotel boasts 745 square meters of flexible meeting space, consisting of the Shannon Suite and the Liffey Suite, ideal for hosting conferences, weddings and social events. Facilities include access to the business centre 24 hours a day, fully equipped fitness room, gift shop, theatre desk and Bureau de Change. With ample onsite parking outside the London congestion charge zone and excellent transport links via Heathrow Airport, the hotel is the perfect location for business or leisure stays. The hotel is within close proximity to the shops of High Street Kensington, Knightsbridge and Westfield London, Olympia Conference Centre, Royal Albert Hall, Kensington Palace and Hyde Park.




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CPD stands for Continuing Professional Development’. It is essentially a philosophy, which maintains that in order to be effective, learning should be organised and structured. The most common definition is:

‘A commitment to structured skills and knowledge enhancement for Personal or Professional competence’

CPD is a common requirement of individual membership with professional bodies and Institutes. Increasingly, employers also expect their staff to undertake regular CPD activities.

Undertaken over a period of time, CPD ensures that educational qualifications do not become obsolete, and allows for best practice and professional standards to be upheld.

CPD can be undertaken through a variety of learning activities including instructor led training courses, seminars and conferences, e:learning modules or structured reading.


There are approximately 470 institutes in the UK across all industry sectors, with a collective membership of circa 4 million professionals, and they all expect their members to undertake CPD.

For some institutes undertaking CPD is mandatory e.g. accountancy and law, and linked to a licence to practice, for others it’s obligatory. By ensuring that their members undertake CPD, the professional bodies seek to ensure that professional standards, legislative awareness and ethical practices are maintained.

CPD Schemes often run over the period of a year and the institutes generally provide online tools for their members to record and reflect on their CPD activities.


Professional bodies and Institutes CPD schemes are either structured as ‘Input’ or ‘Output’ based.

‘Input’ based schemes list a precise number of CPD hours that individuals must achieve within a given time period. These schemes can also use different ‘currencies’ such as points, merits, units or credits, where an individual must accumulate the number required. These currencies are usually based on time i.e. 1 CPD point = 1 hour of learning.

‘Output’ based schemes are learner centred. They require individuals to set learning goals that align to professional competencies, or personal development objectives. These schemes also list different ways to achieve the learning goals e.g. training courses, seminars or e:learning, which enables an individual to complete their CPD through their preferred mode of learning.

The majority of Input and Output based schemes actively encourage individuals to seek appropriate CPD activities independently.

As a formal provider of CPD certified activities, SMI Group can provide an indication of the learning benefit gained and the typical completion. However, it is ultimately the responsibility of the delegate to evaluate their learning, and record it correctly in line with their professional body’s or employers requirements.


Increasingly, international and emerging markets are ‘professionalising’ their workforces and looking to the UK to benchmark educational standards. The undertaking of CPD is now increasingly expected of any individual employed within today’s global marketplace.

CPD Certificates

We can provide a certificate for all our accredited events. To request a CPD certificate for a conference , workshop, master classes you have attended please email events@smi-online.co.uk

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